The Mid Africa experience      


 

CUSTOMER COMMITMENT

Fly Mid Africa’s top priority is to provide a safe, reliable, friendly and comfortable air transportation to our customers, along with numerous related services.

We’re dedicated to make every flight you take with us something special. In the air and on the ground, online and on the telephone, our guests can expect respect, courtesy, fairness and honesty from the airline at all times.

YOUR SAFETY

At Fly Mid Africa, we are committed to maintaining a safe, healthy and sustainable working environment wherever we operate – for our guests, employees, business partners and contractors. Our uncompromising approach to safety helps us to ensure that a hazard-free environment prevails throughout our areas of operation.

Fly Mid Africa employees strive to exceed all flight, occupational, and environmental health and safety standards at all times. The management considers safety as the number one priority of the airline and is committed to minimizing the possibility of incidents by implementing a safety programme developed and provided by the Corporate Safety and Security Department.

Everybody who works for Fly Mid Africa anywhere and in any capacity is responsible for meeting the airline’s stringent safety standards.

SAFETY MANAGEMENT SYSTEMS

To achieve these commitments we constantly review our safety management systems and processes. By doing so, we are better able to:

  • Identify, evaluate and manage hazards, impact and risks arising from our aviation activities.
  • Train and deploy competent people and allocate responsibilities and tasks commensurate with individuals’ skill sets.
  • Set, achieve and report against objectives and targets to demonstrate continual performance improvement.
  • Identify areas for improvement through comprehensive incident reporting and investigation.
  • Maintain an open and honest internal business culture that encourages a blame-free process of reporting aviation safety issues.

SAFETY COMMITMENT

Safety is one of our core business functions. We are committed to develop, implement, maintain and constantly improve strategies and processes to ensure that all our aviation activities take place under a balanced allocation of resources, aimed at achieving the highest level of safety performance and to meet national and international standards.

All levels of management are responsible for the delivery of this highest level of safety performance.

Our Safety Commitments are to:

  • Support the management of safety through the provision of appropriate human and financial resources that will result in an organizational culture that fosters safe practices, encourages effective safety reporting and communication and actively manages safety with the same attention to results as financial management.
  • Enforce the management of safety among the primary responsibility of all managers.
  • Clearly define for all staff their accountabilities and responsibilities for the delivery of safety performance.
  • Establish and implement hazard identification and Risk Management processes in order to eliminate or mitigate the risks associated with (aircraft / ATC / maintenance / aerodrome) operations to point out the lowest as reasonable practice.
  • Comply with and wherever possible exceed legislative and regulatory requirements and standards.
  • Ensure sufficient skilled and trained resources are available to implement safety strategies and processes.
  • Ensure that all staff is provided with adequate and appropriate aviation safety information and training, competent in safety matters and only allocated tasks commensurate with their skills.
  • Establish and measure our safety performance against realistic objectives and/or targets.
  • Continually improve our safety performance and conduct safety management reviews to ensure relevant safety action is taken and is effective.
  • Ensure externally supplied systems and services to support our operations are delivered which meet our safety performance standards.

 

FLEET

AIRCRACT TYPE: BOEING 737-400

CONFIGURATION:
16 – Business Class
116 – Economy Class

SEAT PITCH:
36” – Business Class
30” – Economy Class

WING SPAN:
28.9m

LENGTH:
36.4m

HEIGHT:
11.1m

CRUISING SPEED:
933km/hr

REGISTRATION NUMBER:
C5-MAG

 
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